Privacy Policy

Last updated: January 2024

1. Introduction

EKO Paper Products (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and shipping address
• Company name and GST number (for B2B customers)
• Payment information (processed securely by Razorpay)
• Order history and preferences

3. How We Use Your Information

We use the collected information for:

• Processing and fulfilling your orders
• Communicating about your orders and our services
• Providing customer support
• Sending promotional offers (with your consent)
• Improving our products and services

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

5. Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted and processed through PCI-DSS compliant gateways.

6. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and serve targeted advertisements. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access your personal data held by us
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: ekopaperproducts@gmail.com
Phone: +91 80565 00440